Heather Hiles

Born: c.1968;

Occupation: Businesswoman;

Position: Managing Partner;

Company: Black Ops Ventures;

Industry: Venture Capital;

Residence: United States;

Heather Hiles

Heather Hiles, is the  Managing Partner of Black Ops Ventures, since January, 2021. She has committed her life to closing the education and employment achievement gaps for youth and adults. An edtech veteran, Her leadership experience spans more than 30 years, during which she founded and led several private and public sector organizations.

Work Experience

Ms. Hiles roster of leadership roles includes: 

  • Managing Partner, Black Ops Ventures, Jan 2021 - Present · 1 yr.
  • Senior Education Advisor, Cengage Learning, Nov 2015 - Jan 2021 · 5 yrs 3 mos.
  • Chancellor & CEO, Calbright College, Feb 2019 - Apr 2020, 1 yr 3 mos.
  • Deputy Director, Solutions for Postsecondary Success, Bill & Melinda Gates Foundation, Oct 2016 - Dec 2017, 1 yr 3 mos.
  • Advisor, Pivotal Ventures, Oct 2016 - Dec 2017, 1 yr 3 mos.
  • CEO & Founder, Pathbrite, Inc., Jan 2012 - Dec 2015, 4 yrs.
  • Founder & CEO, The Hiles Group, LLC, Aug 2001 - Apr 2008, ~7 yrs.
  • Commissioner, SF Board of Education, 2004.
  • Communications Director, Gavin Newsom for Mayor, 2003 - 2004, 1 yr.
  • President & CEO, San Francisco Works, Sep 1997 - Aug 2001, 4 yrs.

Board and Advisor Roles

  • Director, Udemy, Aug 2020 - Present, 1 yr 6 mos.
  • Member Board Of Directors, Black Girls CODE, Sep 2018 - Present, 3 yrs 5 mos.
  • Board of Directors, Made in Africa™ (MIA), Aug 2010 - Present, 11 yrs 6 mos.
  • Member of Board of Directors, LaborX, Jan 2015 - Oct 2016, 1 yr 10 mos.
  • Board Member, Leadship Public Schools, 2004 - 2012, 8 yrs.
  • Member, Board of Directors, Social Venture Network, 2008 - 2009, 1 yr.
  • Member, Board of Directors, NCLR, 1999 - 2004, 5 yrs.

Philanthropy, Community Service and Memberships

  • Interview and job preparation support, Glide Memorial Church, Jan 1996 - Dec 2003, 8 yrs.


  • Forbes 50 Over 50 - Impact 2021


Ms. Hiles received her B.A. from UC Berkeley and her MBA from Yale University.

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